Shipping policy

Please ensure that your billing and shipping addresses match when placing orders, as discrepancies may lead to order rejection by our secondary insurance company. By default, we require a signature for package delivery to guarantee arrival. If you prefer a shipment without a signature, the package will be left in your mailbox or at the front door based on instructions. Weleba Travels LLC is not liable for packages once they have been left at chosen location by the shipping company. Weleba Travels is not liable for lost, stolen or damage packages once sent off to shipping company. The courier is responsible for delivering your packages. 

After your order has been shipped, a confirmation email will be sent to you. Allow 24-48 hours for your tracking information to update.

The shipping company may attempt one or two deliveries at their discretion. If no is present to accept the package, they may decide not leave it at the specified address, and it may be held for pick-up at your local office or returned to sender. If your package is not left at designated address, contact the shipping company's local office for details.

Please note: The provide shipping details apply to domestic US shipments only. Once an order has been placed, we cannot change the address on the order.